SMB Tech Concerns: What Are Your Top Three?

Small and medium-sized businesses are the backbone of the US economy, driving employment, innovation, local development, and economic diversity. If you are part of an SMB, you should be proud – you and your organization can take credit for things like:

• Job creation and employment
• Innovation
• Entrepreneurship
• Contribution to the health of your local economy
• The ability to adapt and change
• Your role in contributing to a globally competitive U.S. economy

Considering what’s at stake, you owe it to yourself and to the rest of us to ensure that your tech vulnerabilities are minimized.

You will often be the target for cyberattacks – and more vulnerable if your security measures are weak. Here are three things to keep your eye on when keeping your organization safe and growing:

Cybersecurity:

• Data Breaches: Preventing unauthorized access to customer data, payment information, and intellectual property.
• Phishing and Social Engineering: Educating employees about identifying and avoiding fraudulent emails and communications.
• Ransomware: Protecting against and recovering from ransomware attacks that can lock down critical systems.

Tech Infrastructure and Scalability:

• Network Infrastructure: Ensuring a robust and reliable network to support business operations and customer interactions.
• Hardware and Software: Managing and upgrading hardware and software to meet increasing demands and remain up-to-date.
• Cloud Services: Evaluating the use of cloud-based solutions for scalability, data backup, and remote access.

A Competitive Position Regarding Tech Transformation:

• Digital Presence: Establishing and maintaining an effective online presence, including websites and social media.
• E-commerce: Enabling online sales and payment systems to reach a broader customer base.
• Automation: Streamlining repetitive tasks through automation to improve efficiency and reduce human error.